SENTINEL (Security Intelligence and Incident Logging System)
Lack of data in security management cause inaccurate information about security performance,related to:
- How many incidents occur during this month, last month, daily, monthly, yearly?
- How much loss (properties or even life) during specified time in specified location?
- Which location & what type is the incident mostly occurred?
- Who is the most suspected person or party?
- How is the most incident’s modus operandi?
- Disability to answer those questions accurately lead to dificulty in security-related decision making
In several countries, such as US and Canada, security/safety-related information systems have been established nation-wide
- US Academy of Science establishes patient safety reporting system
- US Coast Guard and the Maritime Adm. establishes a voluntary international maritime information safety system
- The Transportation Safety Board of Canada establishes confidential incident reporting system
Such system is usually known as Security Incident Reporting System, or Incident Reporting Information System (IRIS) 
Security Intelligence and Incident Logging System (SENTINEL) is an application used to:
- Facilitate incident reporting/logging
- Manage investigation
- Analyze incident data for preventive effort (intelligence)
- Request and manage security assistance
- Report security performance to Management
Modules and Features
- Incident Management
Simplify incident reporting; Approve or reject incident; Close or
disclose incident case - Investigation Management
Register related incident to be further investigated; Assign
investigator; Report investigation result; Close or disclose
investigation, Trial monitoring - Intelligence Information Management
Facilitate the reporting of intelligence or any pre‐incident
information; Validate/invalidate intelligence information;
Follow up the intelligence information into investigation - Security Assistance Management
Submit the Security Assistance Request(SAR); Review, approve
or reject SAR; Report SAR implementation; Confirm SAR
completion and rate the satisfaction level by requestor - Report
Used to display all modules reports in pre‐defined reports. Also
feature of Ad Hoc Reporting Tool - Administration
Used to manage SENTINEL application & master data
Pre-defined Users’ Roles
- Security Service Provider (SSP)
-
Consists of security officers that perform securityservices, either as a separate organization/company (outsource) or company employees
-
Functions as: incident reporter, SAR executor investigator members, etc
-
Company Representatives (COREPS)
-
Company dept. or section that responsible for
Security
Functions as: reviewer, approver, editor of reported incident, investigation, SAR, etc
Pre-defined Users’ Roles
-
Intelligence Team
-
A section inside company or a team consists of company employees, SSP, or police officers assembled to perform investigation and intelligence-related tasks
-
Management
-
Company executives that need security reports
-
Customer
-
Security Assistance Requestor
-
Administrator
-
SENTINEL System Administrator
Technology
- Platform
- Development: .NET 2.0
- OS: MS Windows Server 2003
- Web server: Microsoft IIS
- DBMS: Oracle Database 9i/10g
- Data provider and O‐R mapping: Oracle Client & NHibernate
- Charting: dotnetCHARTING 4.0
- AJAX: ASP.NET AJAX Extension (Atlas)
Technical Features
- Web‐based (ASP.NET)
- Intuitive, easy‐to‐use, & sophisticated UI
- Implement best‐practice business process
(has been implemented in PT. Chevron Pacific Indonesia) - AJAX implementation
- Powerful reporting tool: Ad Hoc Reporting
Application Capture
Add Hoc Reporting Tool
